Delete your JOIN account

1. Delete it in the app

Open JOIN (by Glitchouse), go to Settings and tap Delete account. Type your username to confirm, then tap Delete. Your account is closed straight away and you are signed out on every device.

2. Can't open the app?

Send us a request through the contact form with the subject Delete my account. Write from the email address on your account, or include your username, so we can find it. We will delete the account and reply to confirm.

3. What is deleted

Your sign-in sessions and the devices linked to your account are deleted, so the account can no longer be used. Your friends and followers are removed in both directions, and your profile disappears from other players' lists.

4. What is kept

Records of purchases and payments (eBucks, skins, subscriptions and joins) are kept as long as the law requires for accounting, tax and fraud prevention. The closed account record itself is kept deactivated so that a mistaken deletion can be reversed. To have it erased permanently, ask us through the contact form.

5. Analytics and crash reports

Gameplay analytics and crash reports are tied to a random installation ID, not to your account. You can switch analytics off at any time in the game under Settings > Share usage data.